嘉兴酒店招聘信息网_全面嘉兴酒店餐饮旅游业人才招聘网 -最佳东方

• 总经理-全国

• 凯莱酒店集团
• 2020-10-15 17:59:45

 职位描述Job Description指导酒店的整体营运工作，最大限度地提高酒店效益、盈利能力以及投资回报，创造积极和富有成效的工作环境，并确保卓越的客户服务质量和操作标准。 Directs theoverall operation of an assigned hotel to maximize performance, profitabilityand return on investment by creating a positive and productive work environmentand ensuring superior guest service and compliance with quality and operationalstandards. _______________________________________________________________职位要求Job Requirements:40-55岁，酒店管理相关专业本科以上学历；10年以上4星或5星级酒店管理经验；具有3年以上国际品牌酒店相关工作经验；熟悉酒店全面运作及管理流程；具有敏锐的商业触觉及市场洞察力，善于审时度势，制定酒店发展战略，具备出色的沟通协调能力及把握酒店全局运作的能力；具有良好的敬业精神和职业道德操守，责任心强；良好的中英文写作、口语、阅读能力；具有新酒店筹备开业经验者优先；具备员工激励和领导力。 Age range from40-55 years old holding hospitality degree or university graduate.Minimum 10 yearshospitality management experience with the 4/5 stars hotel and above 3 yearsworking experience as General Manager in International Hotels .Provide overall businessstrategy and driving the hotel operation with clear direction & goals.Strong integrityand sense of responsibility.Good communicationskill in both Chinese & English.Hotel Pre-openingexperience will be advantages.Able to motivateand guide management team and staff members._______________________________________________________________主要工作内容Key Areas of Respomsibility:负责贯彻执行管理公司各项经营方针、政策、管理规定和程序以及标准化操作程序；负责完成经营指标，执行预算方案；负责酒店日常运作与管理工作；负责有效的组织管理与行政管理；决策主要公关宣传和市场销售方针；决策财务和采购工作；监控人力资源工作的正常有序地进行；监控酒店的工程维修改造工作；负责与管理公司各副总裁就经营运作及管理中出现的相关问题，进行及时有效的沟通 Enforce the entiremanagement plan, policy and procedure and the standard operating procedures ofGHR;Enforce the hotelbudget plan, complete the revenue and gloss profit target.Hotel dailyoperations and management;Organization andadministration management;Sales &Marketing and Communications;Finance andPurchasing;Human Resourcesoperations and management;Hotel Engineeringoperations and management;Duly communicatewith respective Vice President on the hotel’s operations and management. 

• 总经理（五星级酒店）

• 雅阁酒店集团（澳大利亚）
  最佳雇主

  最佳雇主
• 2020-10-14 10:02:10

要求国际品牌酒店总经理同岗位工作经验

• 外派总经理

• 雅阁酒店集团（澳大利亚）
  最佳雇主

  最佳雇主
• 2020-10-14 10:01:37

岗位职责1. 全面负责酒店的经营管理。2. 建立、健全酒店的组织管理系统，使之合理化、精简化、高效化。3. 负责实现酒店的营业收入指标和利润指标。4. 负责制定酒店的经营预算和决算，提出更新改造和投资计划。5. 落实酒店年度财务预算，向各部门下达年度工作指标。 6. 督促酒店维修保养工作和酒店安全管理工作。7. 负责做好酒店与各界人士的公共关系,树立酒店良好形象。8. 做好酒店机构设置、员工编制及重要人事变更。9. 指导培训工作，培养人才，提高整个酒店的服务质量和员工素质。岗位要求1. 大专以上学历，相关管理专业。2. 从事四星级酒店工作10 年以上，具有X年以上相关高层管理工作经验。3. 熟悉酒店各部门服务及管理流程。4. 善于管理和经营团队，事业心强。5. 有较强的沟通、计划、决策和综合判断能力。

• 总经理

• 绿地酒店旅游集团
  最佳雇主

  最佳雇主
• 2020-10-15 08:51:16

岗位职责/职位描述  工作地点：浙江省嘉兴市海盐县1、全面负责处理酒店的总体事务，和酒店全体员工共同努力，完成酒店所确定的各项目标；2、制定酒店的经营管理目标、经营方针，包括制定各种规章制度和服务操作规程，规定各级管理人员和员工的职责，并监督贯彻执行；3、检查营业进度与计划的完成情况，并采取对策，保证酒店业务顺利进行；4、加强酒店维修保养工作和酒店的安全管理工作；5、组织规章制度在酒店的贯彻执行，结合酒店实际情况建章建制，并组织实施。审查公馆的规章制度，工资奖金实施方案，奖惩方案，职工生活福利及重大制度改革事项，提请上级审议决定；6、健全酒店的财务制度，阅读分析各种财务报表，检查分析每月营业情况，督促财务部门做好成本控制、财务预算等工作；7、定期巡视酒店公众场所及各部门的工作情况，检查服务态度和服务质量，及时发现问题、解决问题；8、决定部门经理、酒店机构设置、员工编制及重要人事变革，主持酒店管理人员的录用；9、培养人才，指导各部门的工作，提高整个酒店的服务质量和员工素质；10、传达集团的有关指示、文件、通知，协调各部门之间的关系。

• 旅游景区 总经理

• 广东泊泉企业管理咨询有限公司
• 2020-10-15 09:55:47

项目：温泉旅游度假项目（景区）岗位职责1、负责温泉旅游度假项目（或景区）全面的经营和管理工作；2、参与温泉旅游度假项目（或景区）发展规划、建设计划的制定和实施；3、根据公司制定的战略，实际经营管理目标 任职要求：1、本科及以上学历，旅游管理、酒店管理、企业管理、市场营销等相关专业；2、熟悉温泉旅游度假项目（或景区）运营管理，有大型温泉旅游度假项目（或景区）经营管理经验；3、管理能力、协调能力强，熟悉现代旅游管理模式，能够带领团队出色的完成年度目标。4、懂战略、善组织，具备优秀的管理、沟通协调、计划制定与推进能力；5、具备敏锐的洞察市场动态、把握市场方向的能力；6、具有旅游市场拓展及开创销售渠道能力。7、品行端正、勤奋敬业、责任心强；

• 项目开发经理

• 上海美豪酒店管理股份有限公司
• 2020-10-13 10:28:28

岗位要求1.大专以上学历；2.优秀的语言交流和文案表达能力；3.电脑操作熟练，能独立完成标书的编写工作；4.五年以上本行业工作经验，其中至少三年以上市场拓展工作经验；5.熟悉政府采购流程、投标要求，有成功中标项目经历者优先；6.；7.了解酒店行业市场，熟悉相关法规条例，对酒店管理有独到见解。

• Financial Director财务总监

• Club Med
  最佳雇主

  最佳雇主
• 2020-10-15 20:32:53

Department: FinanceReports to: GMMain DUTIES:Direct the financial operations of the hotel to ensure the security of hotel assets. Report to GM’s and owners on financial state of hotel and make recommendations to improve hotel profitability. Serve as primary contact for all hotel financial- and accounting-related issues with owners, auditors (internal and external) and regulatory agencies. DUTIES AND RESPONSIBILITIES:Financial Returns:· Use financial analysis, data trends and market information to anticipate needs, identify operating/financial issues, and recommend actions to maximise financial return.· Create the annual operating budget for the property and provide analytical support during budget reviews to identify cost saving and productivity opportunities for department heads.· Analyse ROI for capital projects prior to committing funds and upon completion determine if anticipated results were achieved.· Maximise cash flow performance of the hotel through controls on inventory (avoid excessive supply), credit and collection, disbursements, deposits and remittances.·  Review rates and recommend rate strategy to the General Manager; participates in sales strategy meetings.People:· Manage day-to-day activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognize good performance.· Educate, train and motivate finance and accounting teams to achieve hotel revenue goals. Ensure staff has the information, market data, tools and equipment to successfully carry out job duties. Provide direction to hotel employees on how decision making impacts profits.·  Promote teamwork and quality service through daily communication and coordination with key department heads.Guest Experience:· Respond quickly to guest requests in a friendly manner. Follow up to ensure guest satisfaction.·  Ensure accounting practices, support the guest experience through payment options (example: credit card systems, room charges), inventory controls and financial dispute resolution. Responsible Business:·  Implement and maintain acceptable accounting practices as required by company policy and procedures.·  Develop and implement financial control procedures and systems; maintain records for internal and external audits; ensure compliance with government regulations; and contractual agreements.·  Participate in local recognized professional and industry organisations·  Manage hotel contracts (example: vendor leases and/or service contracts). Perform other duties as assigned. May also serve as manager on duty. ACCOUNTABILITY:This is the top Accounting job in a large full service, luxury, or resort hotel. Typically supervises clerical accounting employees in a full range of functions such as Accounts Payable, Accounts Receivable, Credit/Collections, Purchasing, Audit, Payroll, and/or Accounting Operations.QUALIFICATIONS AND REQUIREMENTS:Bachelor’s degree / higher education qualification / equivalent in Accounting, Finance and 4-8 years in hotel accounting or audit with at least one year in an Assistant Controller or similar supervisory role, or an equivalent combination of education and work-related experience. Knowledge of accounting management duties such as negotiating hotel space and tenant leases; processing payroll; performing asset management duties; providing business projections, displacement analysis, preparing government reports, filing tax returns, etc. as needed or requested. Professional accounting or finance designation or certification preferred. Must speak local language(s). Other languages preferred. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job

• 财务总监

• 绿地酒店旅游集团
  最佳雇主

  最佳雇主
• 2020-10-15 08:51:16

工作地点：嘉兴湘家荡铂瑞酒店岗位职责 1.督促酒店建立健全会计核算制度，检查会计制度的执行情况，对会计核算工作的质量进行监督。 2.督促酒店建立健全财务管理制度，完善财务监督机制，检查酒店执行国家财经法律、法规、制度及遵守财经纪律情况，对财务活动的合法性进行监督。 3.审核酒店拟订的年度财务预、决算方案，资金使用和调度计划，筹资、融资和投资计划，利润分配或弥补亏损方案。 4.对酒店产权转变、资产核销、资产重组、对外投资、债务担保、资产抵押等重大财务活动的决策程序和实施执行情况进行监督。 5.审核酒店财务报告，评价和报告其经营管理业绩。与酒店总经理一起，共同对财务报表和报告的质量负责。 6.与酒店总经理联合审批规定限额范围内的公司经营性、融资性、投资性（对外、对外）支出；对酒店授权范围内的贷款担保事项负责。 岗位要求 1.财务管理、会计、金融相关专业、大专及以上学历； 2.具有2年以上财务负责人工作经验，5年以上5星级及以上财务岗位工作经验，熟悉酒店财务管理模式； 3.通晓财务、会计、金融、税务知识、掌握法律相关知识，具备基本计算机应用知识。 4.熟练运用会计电算化，熟练使用ERP财务软件。 5.具有一定的外部关系协调和统筹管理能力。 6.良好的团队领导力、协作能力，优秀的沟通、分析能力，对企业忠诚度高。

• 酒店人力资源总监

• 绿地酒店旅游集团
  最佳雇主

  最佳雇主
• 2020-10-15 08:51:12

工作地点：浙江嘉兴主要职责：1） 与各部门负责人配合，制定酒店人力资源年度计划，并监督各项计划实施；2） 制定、管理和执行酒店人力资源及行政管理预算；3） 全面负责酒店人力资源体系的建立和完善，确保板块和所属各酒店的制度和流程应符合集团标准；4） 与相关部门配合，完成所属酒店的开业筹备工作；5） 招聘板块快速发展过程中所急需的各类中高级人才，并建立酒店人才的档案库，为后续发展奠定基础；6） 协调监控酒店人力资源和行政事务，定期进行下属酒店调研和检查，确保绿地酒店文化的传承和融入，汇总并反馈酒店信息；7） 保证板块的各项工作及与集团各个部门合作的流畅和专业；8） 及时处理管理过程中的重大人力资源问题；9） 完成其他的分配任务。任职要求：1） 大学学历，英文书面口头熟练；5年以上人力资源管理经验，有5年以上大型酒店管理公司或4星级酒店以上相关岗位经验；有国际酒店管理公司或连锁企业相关的人事行政工作经验者优先；2） 深谙人力资源管理等理念及丰富的管理实践经验；熟悉酒店行业人力资源管理和战略规划；3） 优秀的沟通能力、亲和力、组织协调能力；4） 拥有敏锐的观察力，具备保护和发展公司人力资源的良好理念。5） 个性谦和，有上进心和学习能力，为人诚实。

• 饼房厨师长

• 乌镇皇冠假日酒店
• 2020-10-15 08:48:04

岗位职责1.制订西饼房生产计划，全面负责西饼房的餐食准备与烹制。2.严格执行国家颁布的卫生法，搞好厨房食品卫生，保持厨具整洁，确保客人饮食安全。3.拟定点心成本及控制毛利率。5.下达备餐任务、数量、规格。6.进行烹饪监督，对各岗位技术性指导，对糕点质量和数量进行把关。7.每两个月监督更新一次柜台的糕点陈列品。岗位要求1熟练的专业英语交流能力。 2.具有西饼房相关管理工作经验3年以上。3.熟悉西式面包制作，有一定的创新意识 。

• 行政总厨 Executive Chef

• 嘉兴希尔顿酒店Hilton Jiaxing
• 2020-10-15 08:39:05

This position is concerned with the smooth running of the entire  hotel  kitchen brigade.  这个职位需领导酒店所有厨房的平稳运作。1.Communicates with Director  of Operations on all aspects of the kitchen management,  to ensure proper  co-ordination of instructions and directives to  Executive Sous Chefs and Sous Chefs（if have）. 和营运总监进行有关厨房管理上的交流，确保行政副总厨和厨师长严格执行（如有）。2.Follow up instructions given by Director of Operations and reports back any observations.执行营运总监的指示并及时进行信息反馈。3.Is strongly involved in menu planning, and recommending new dishes.  Gives instructions in  all outlets concerned for both kitchen and service side (with help of outlet Managers).涉及到菜单的编制，推荐新的菜式。指挥相关的处方和服务方面。4.Attends all meetings and follows any directives given therein.  Advises General Manager on all topics of importance.出席所有会议并且遵循所有指示。在重要问题上给予总经理建议。5.Confers with each section leader on work schedules, overtime requirements and duty roster.和所有区域的组长协商工作进程表，加班和执勤表。6.Streamlines all training requirements between Executive Sous Chef in charge of Training and all section leaders and co-ordinates all arrangements for proper execution of instructions.为了正确的完成指示，要努力使负责培训的行政副总厨，各部门的领导们的所有培训要求以及所有类似同等的安排变得更有效率。7.Recommends to Director of Operations  changes in kitchen equipment and structure and transmits any recommendations from the rest of the kitchen brigade. Discusses future budget items and keeps track of requirement throughout the year.给营运总监交付有关厨房的设施更换和改造并且交与厨房的其他建议。讨论未来预 算条款和这一年的必需品。8.Is responsible to keep a record of all special promotions and activities, writing recipes and taking photographs.有责任保存所有促销和相关活动，保存菜谱和照片。9.Responsible for promotions, advertising bring in Guest Chefs and working on promotional theme menus.负责促销期间，客座厨师负责丰富期间的菜单。10.Ensures correct hygienic procedures, checks and controls refrigerators to ensure proper food turnovers and cleanliness.确保正确的卫生程序，检查和控制冷场库去确保食物的更新和卫生。11.Installs in the various kitchen departments the importance of food cost control and makes them familiar with our FSAA system.在各种厨房安置食物成本控制和使之和FSAA系统类似。12.Supervises any VIP parties and set ups, decorations and food displays.  Liaisons with other departments, including steward and service for proper co-ordination whenever needed.监督所有重要聚会的组织，装饰和事物的展示。和其它部门联络，包括任何时间需要的服务。13.Spot checks before service hours and thereafter in regular intervals in all food producing outlets and buffets and gives immediate attention in case of any discrepancies.在服务时间段之前抽查并且再此之后进行对出品食物的定期检查，以防出现问题可以马上关注。14.Co-ordinates food orders from Storeroom and direct market and makes constant spot-check on their quality, gives special attention to all imported products.协调食物的订购从仓库和市场，对数量和质量进行抽检，对于市场买进的食物要给予关注。15.Keeps aware of trends, practices and equipment in the food service industry through trade magazines and other aids.了解趋势，运用购物杂志和其他辅助材料取更好的为食品行业服务。16.Signs and checks all requisitions from other kitchen departments.签名核对所有厨房的申请。17.Recommends changes or innovations in policies, procedures and equipment.不断的改进制度，程序和设备。18.Confers with management on reports, forecast budgets, policies and future planning.在报告预算，政策和未来计划上与管理层协商。19.Ensures that the department operates within the budget and maximizes revenues.确保部门运转在预算内以及利益最大化。

• 酒店总经理-全国

• 亚洲连锁酒店集团管理有限公司
• 2020-10-15 16:36:53

任职要求：1、大专以上学历，旅游或酒店管理专业优先。2、有酒店行业5年以上的整体运营管理经验。3、熟悉酒店各部门服务及管理流程，善于成本控制。4、具有较强的协调沟通、管理和团队建设能力，责任心强。岗位职责：1、全面负责酒店的运营管理，领导全体员工完成酒店的各项计划指标；2、根据公司下达的利润指标，编制酒店的预算和决算，严格控制经营成本和各种费用开支。 3、负责酒店团队的建设、培养和管理，提高酒店的服务质量和员工素质。4、根据市场变化和发展，制定切实可行的市场营销工作策略，并组织实施和有效控制。5、负责做好酒店与各界人士的公共关系，抓好重要客人的接待工作，塑造良好的内、外部形象。

• 希尔顿欢朋-酒店总经理

• 希尔顿欢朋（中国）总部
• 2020-10-15 11:14:52

工作职责：1、负责希尔顿欢朋酒店的前期筹备及后期运营管理工作；2、指导销售，参与制定酒店销售预算，拟定酒店营销计划；3、对于酒店的发展和营业额的提高提出可行性操作的建议，以最大的可能提高酒店赢利；4、具有良好沟通，协调能力及服务意识；5、熟悉中端及以上酒店运营管理，具有战略制定与实施能力，以及敏锐的市场感知及客户开发能力；6、建立符合欢朋的团队，有效的传播欢朋精神。任职资格：1、32-42岁，男女不限；2、；3、既往酒店RevPAR≥280，携程点评≥4.7优先；4、工作稳定，业绩优良，有过国际品牌酒店经验者优先；5、可接受全国派遣。

• 外派市场销售总监

• 雅阁酒店集团（澳大利亚）
  最佳雇主

  最佳雇主
• 2020-10-14 10:01:37

岗位职责：1. 协助总经理制定营销战略规划，为重大营销决策提供建议和信息支持。2. 根据酒店发展战略组织制定营销战略规划。3. 负责组织搜集国内外相关行业政策、竞争对手信息、客户信息等，分析市场发展趋势。4. 定期、准确向酒店总经理和相关部门提供有关销售情况、费用控制情况、销售收入等信息。5. 制定年度销售目标和计划，提供酒店销售决策，部署并监督销售计划的执行进展。6. 组织酒店高层管理人员和其他相关部门确定项目销售定价方案，组织项目销售定价和销售策划 任职资格：1. 大学本科以上学历。2. 五年以上国际品牌饭店管理经验及市场营销经验。3. 具备高度的责任心和敬业精神，知识广博，拥有强烈的进取心和一定程度的创造性。具有良好的领导力及团队合作精神。4. 较强的判断力、分析能力、公关能力、应变能力、谈判能力和英语读写听说能力。5. 具有市场开发和实际销售工作经验，能够受到客户的信任和理解。

• F&B Manager 餐饮部经理 - Village

• Club Med
  最佳雇主

  最佳雇主
• 2020-10-15 20:33:16

【岗位职责】1. 通过与客户建立良好的关系为其提供服务（餐厅接待和服务质量）2. 组织和协调团队成员，为其分配工作季目标、按照Club Med的标准监督成员的工作态度和行为3. 通过管理支出；提高服务团队的盈利；优化服务团队的预算；从而实现开源节流4. 使餐厅团队的气氛温暖、友善；并根据度假村的晚间主题装饰餐厅5. 确保团队成员的发展6. 确保遵守Club Med的标准，并符合卫生和安全流程【岗位要求】1. 具有国际旅游/餐饮专业文凭者优先2. 有1年以上同等岗位管理职工作经验3. 必须具备流利的英语，掌握其它外语者更佳4. 该岗位需每周工作6天              【G.O福利】：双人住宿；一日三餐国际自助餐厅；吧台饮料畅饮；度假村内所有娱乐活动及场地设施免费使用；机场接送服务；工作满一年往返度假村和住址机票；完善的工作意外伤害保险及社会保险；国际化G.O团队；拥有登台演出的机会；每年轮换海外及大中华区度假村工作机会；Club Med海外度假村免费房间；快速晋升通道。

• 财务总监\财务负责人

• 凯莱酒店集团
• 2020-10-15 17:59:45

----------------------------------------------------------职位描述Job Description确保严格执行相关会计，财务和信息系统规定及程序；高效并有效的执行日常监控系统,行政管理,报告体系,以及确保各部门职员技能达标；分析财务状况，为其它部门领导提供财务数据支持，，以此提升酒店业绩。To ensure effective implementation of all Accounting& Finance and Information Systems Policies & Procedures,To implement an effective and efficient day to daycontrol system, administration, reporting system and transfer of skills in allrelated areas.To interpret financial results and work withrespective heads of departments to maximize Operating results, providing themwith tools for future planning and control._______________________________________________________________任职要求Job Requirements具有丰富的酒店财务管理、营运分析、成本控制的经验和技巧；工作细致、严谨，具有较强的工作热情和责任感；良好的中英文写作、口语、阅读能力；Strong budgetary and cost control skills. Strong integrity, team player and people orientedmanagementWorks effectively across the complex organizationand with external partiesGood communication skill in Mandarin and English._______________________________________________________________任职资格Qualifications35-50岁，会计、财务或相关专业大学本科以上学历，持有国家注册会计师证书者优先；Age range from 35-50 years old with Accountingdegree or Certified Public Accountant preferred._______________________________________________________________相关经验Experience10年以上4星或5星级酒店财务工作经验；具有2年以上国际品牌酒店相关工作经验；2年以上国际品牌四、五星级酒店财务总监/财务副总监经验；具有新酒店筹备开业经验者优先。Minimum 10 years financial working experience withthe 4/5 stars international hotel; Minimum 2 years as a hotel Financial Controller in4-5 stars international hotel.Hotel Pre-opening experience will be advantages.

• 工程总监（外派）

• 浙江世贸君澜酒店管理有限公司
• 2020-10-15 09:03:06

岗位职责1.制定工程部的组织机构和管理运行模式，使其操作快捷合理。2.总结归纳运行和维修、制定和审定设备设施及建筑装潢的预防性维修计划.3.负责工程部的节支运行、跟踪，控制水、电、油、等的消耗并严格控制维修费用。4.根据营业情况和气候及市场能源价格情况，提出节能运行的计划和运行维修费用预算。5.负责协调和酒店相关的市政工程等业务部门的关系，以获得良好的外部环境。6.审定员工培训计划，定期对员工进行业务技能、服务意识、基本素质的培训。任职资格1.必须掌握机电工程设计基础知识、熟悉电子通讯设备、计算机、暖通、空调、给排水设备、电梯等的使用和维护管理，熟悉基建、环境保护、安全生产、劳动保护方面的政策与法规。2能充分领会总经理的经营意图，正确处理上下级之间、部门之间的关系，并能组织指挥工程部各项工作计划的实施，确保工程部的正常运转。3.有强烈的事业心责任感，有较强的自学能力和适应性，秉公办事，不谋私利。4.身体健康，精力充沛。

• 宴会销售总监 Director of Event

• 嘉兴希尔顿酒店Hilton Jiaxing
• 2020-10-15 08:38:58

The Director of Event Sales is overall responsible for ensuring coordination between the Banquet Sales Department and Front Lines / Back-of-House Departments. He/she directs and drives all activities of the department, with specific responsibilities for ensuring high quality standards delivered by the Team, as well as developing and implementation action plans set forth in the Marketing Plan.宴会销售总监主要负责确保宴会统筹部与前厅部及其它部门的沟通协调。他/她要指导所有活动，并有明确的责任保证小组提供高质量标准的服务，同时制定及实施销售计划所规定的行动计划。1.Ensure highest standards of service and product quality are provided to guests at all times.确保随时为客人提供质量的服务和产品。2.Monitors customers’ feedback and follows through with the necessary action.随时关注客户的反馈意见并采取相应的措施。3.Develops leads and handles inquiries for social events (eg. weddings / dinner & dance). Maximizes up-selling when possible.发展生意，运作社会活动的询价（例如婚礼，晚餐及舞蹈）尽可能的收入最大化。4.Ensure that the information disseminated to the Banquet Sales Team are continuously updated (eg.  Banquet inventory list, menus, and beverage).确保信息传播到宴会销售部时是不断更新的（例如宴会清单，菜单，酒水单）。5.Reviews direct competition and market changes. Ensures complete awareness by the Banquet Sales Team of how to meet these changes and of competitors’ activities at all times.回顾直接竞争和市场变化。确保宴会销售部完成宣传如何应付变化和竞争对手的行动。6.Responsible for quality control & production performance of group catering revenue and group room nights.负责团队的餐饮及房间收入，和质量产品控制。7.Develops on-going relationships with customers. Participates in relationship building visitations when necessary.发展长期客户关系。8.Prepares monthly group catering forecast and group room forecast.准备每月会议团队餐饮预测和会议团队房间预测。9.Ensures effective/close communication and good working relationships within the department and with other departments.确保本部门及其它部门有效紧密的沟通和良好的工作关系。10.Maintains close and frequent communication with the Director of Commercial Development and Director of Sales in order to maximize the hotel profit through effective yield & space management.与销售总监和商务发展总监保持密切的沟通通过有效的管理以最大化产量和酒店利润空间。11.Conducts and attends meetings as required.需要出席和组织必要的会议。12.Maintains timely & responsive communication with clients.确保及时给客户回应。13.Actively participates in the development and execution of the Marketing Plan. 积极参与制定和执行销售计划。14.Recruits, selects, trains and motivates. Banquet Sales Team to realise their potential. Develops individuals for advancement within the Hilton group.招聘，挑选，培训和管理宴会销售部了解发挥他们的潜力，个人发展的进步在希尔顿集团。         15.Assures understanding of job responsibilities, goals, and standards of performance for Banquet Sales Team; and conducts formal semi-annual evaluations and on-going coaching and counselling.确保宴会销售部员工理解岗位职责，目标，业绩标准，并进行正规的半年度评估和进行咨询指导。16.arries out any other reasonable duties and responsibilities as assigned.完成任何其他合理的职责和被指派的职责。

• 前厅部经理 Front Office Manager

• 嘉兴希尔顿酒店Hilton Jiaxing
• 2020-10-15 08:38:58

Arrival: Creating a warm and welcoming arrival for guests, ensuring an effective and efficient check-in.   到达: 为顾客提供热情周到的接待，有效率的登记入住。 Stay: Ensuring a memorable guest stay by giving caring and courteous guest services, providing information, responding to problems, and dealing with guests in a friendly and ever-hospitable manner.停留: 为客人提供热情周到的服务，回答客人的问题，提供信息。Departure: Facilitate a quick and efficient departure by ensuring that all guests leave happy with their stay.离店: 快速有效的退房手续, 确保顾客满意的离开。Leadership: Leading the Front Desk, Concierge, Drivers, Airport Counter, Business Centre and CARELINE, monitoring performance, providing guidance and make decisions.领导: 管理前厅，礼宾，司机，行政楼层，商务中心和客服中心，并做出决策。Ensuring consistency of standards throughout the operation by adhering to Hilton brand standards.遵循希尔顿品牌标准。1.Takes responsibility of the hotel as the Duty Manager in the absence of the Director of Operations or General Manager.在营运总监和总经理不在的情况下作为值班经理对酒店负责。2.Creating a warm and welcoming arrival for guests, ensuring that they feel expected and immediately “at-home” when they arrive.为顾客提供热情服务，让他们立刻有回家的感觉。3.Checking-in guests in accordance with their reservation details, ensuring that the registration card is completed, reservation information confirmed, HHonors and Frequent Flyer Number enquired about, and method of payment secured.核对宾客完整的预定及详细信息，准备好欢迎卡，确保付款方式安全有效。4.Ensuring that guests are escorted to their room that the hotel facilities and room features are explained, and that luggage is delivered in a prompt manner.将客人送至客房，介绍客房布局，确保行李及时寄存等。5.Handles complaints promptly and efficiently, taking the necessary action, and informing the Guest Relations Manager for follow up, where appropriate. Follows up with all guests to ensure satisfaction with problem resolution.采取必要行动，及时有效的处理顾客的不满，适当的时候告知值班经理或宾客关系经理。回访客人，确保客人对解决方法满意。6.Acts as the first point of contact and liaison for VIP guests, ensuring that they are treated personally and recognized as an individual. Follows up on a daily basis to meet and greet VIP’s ensuring that a personalized level of service is given.每日问候VIP客人，确保VIP客人的个性化服务待遇。7.Liaises with Sales, Reservations and the Business Development team to handle corporate guests and contracts.和销售，预定和商业发展团队共同为客人提供服务。 8.Allocates rooms in accordance to the guest’s reservation, preference and remarks, maintaining a systemized and sales focused approach to room inventory management.按照客人的预定或喜好安排房间，并做详细目录管理。9.Ensures that guest’s profiles and information is input in to the Police Report system in a timely and accurate way.。10.Has knowledge of the hotels facilities and services as well as basic knowledge of Hilton International, MEAP & other properties in China. 掌握希尔顿酒店的基本概况。11.Is up to date with information on facilities, attractions, and places of interest, sights and activities in and around Hotel.了解酒店周边地区的最新信息，名胜，风景地等，为顾客提供方便。12.Ensures communication, coordination and cooperation between the front desk and other operating departments, specifically Housekeeping, F&B and Accounts.确保其他部门间的沟通交流，特别是客房部，餐饮部等。  13.Adheres strictly to standard cash handling procedures amongst team members, ensuring that all team members balance their float and drop the required amount.严格遵守现金收付手续，收取现金，信用卡，转帐，代金券等。14.Adheres to the company credit policy at all times when handling cash, credit card transactions, city ledger, providing currency exchange services, LPO and third party payments for rooms, meetings, F&B and any other charges that may be incurred by guests.收取现金，信用卡，代金券，公司或第三方付费等服务时要严格遵守酒店规定。15.Maintains safety deposit boxes, ensuring that guests valuables are safe and secure at all times.为客人提供保险箱，保证他们的财物安全。16.Follows up on outstanding accounts to ensure no loss of revenue and secures method of payment for upcoming reservations.确定帐户上没有损失，保证付款安全。17.Maintains the efficiency of departure by checking all guest’s folios to ensure accuracy of charges.确保所有客人的帐单准确，让客人迅速办理离店手续。18.Maintains awareness of sales opportunities within the hotel, maximizing revenue in an ethical and responsible manner, ensuring the guests receive value for money and adhering to Hilton Brand Standards.抓住商机，用合理的方式提高酒店收入，确保客人物有所值。

• 行政管家 Executive Housekeeper

• 嘉兴希尔顿酒店Hilton Jiaxing
• 2020-10-15 08:38:58

To direct the activities of Housekeeping daily operation to maintain and improve high cleaning standard of guestrooms and public areas as well as courteous service to guest. 指导客房部的日常操作，从而保证并为客房和公共区域服务而改进高质量的清标准，为客人提供服务时，态度谦恭。1.To establish the skills analysis manual for all the staff in Housekeeping Department.为客房部的全体员工建立技能评判手册。2.To establish standard of cleanliness for all the area under his / her control.在他/她的管理下建立所有区域的清洁标准。3.To institute working rules and practices to meet these standard.制定工作准则并且进行实践从而达到这些标准。4.To establish training program, methods and procedures for development of employees.为员工建立培训计划，方法以及过程。5.With the assistance of subordinates, to supervise staff of Floor Supervisors,Chambermaids, Housewomen, Housemen, linen room Attendants, Seamstresses,Carpetmen, Order Takers, Clerks and Laundry Workers.通过下属的协助，监督并管理楼层领班，男女服务员，布巾服务员，女裁缝，毯工，点单员，职员，以及洗衣房工人。6.To prepare annual uniform budget, annual Housekeeping FF&E and operating equipment budget in consulting with management and the relevant department.与管理部门以及相关部门协商后准备统一的年度预算，年度的客房固定家具设备以及操作设备的预算。7.To make regular tour of inspection in vacant and occupied guestrooms to assure the cleaning standard is kept.进行例行的空房以及住客房的检查，从而确认是否执行了清洁标准。8.To tour the guestrooms floors, back stairways, rooftop, offices and public areas to ensure the cleaning are well maintained.检查客房楼梯，后楼梯，屋顶，办公室以及公共区域从而确保这些地方的干净整洁。9.To maintain effective communication with Engineering for repairing and maintaining of guest - rooms and ensure rooms are in good condition at all times.保证与工程部的有效联系，随时确保客房处于良好状态10.To conduct a monthly Housekeeping communication meeting to discuss the staff feedback,to rectify the errors for improvement, to communicate all the special instructions and happenings within the hotel, other than morning briefing.组织每月的客房部会议，讨论员工的工作反馈，调整工作改进中所出现的错误，传达所有酒店内部的特殊指示和事件，除了早晨简报。

• 餐饮部经理 F&B Manager

• 嘉兴希尔顿酒店Hilton Jiaxing
• 2020-10-15 08:38:58

Under the general guidance and supervision of the Director of Operations and within limits of establish Hilton Hotel policies, procedure of Food & Beverage Manual, he will be fully responsible to establish all operation procedures and necessary actions to be taken to guide any manager all activities and staff of the concerned department. To establish and maintain the highest level of quality, training, motivation, etc. With regards to the established guidelines.在营运总监的监督和指导下按照希尔顿国际酒店的标准、程序和餐饮手册，餐饮部经理要对所有相关操作行为和员工负责。建立和维护最高标准的质量，培训，动机等。遵循以有的指导方针。1.Determines operational policies and standards on all Food & Beverage matters of hotel level.制定与餐饮相关的制度和标准。2.Establishes standards of food & beverage sales, trends and inventories.建立标准的餐饮销售，趋势和目录。3.Recommends changes or innovations in policies, procedures and equipment.不断的改进制度，程序和设备。4.Confers with management on reports, forecast budgets, policies and future planning.在报告，预算，政策和未来计划上与管理层协商。5.Reviews price, sources of supply, food & beverage sales, trends and inventories.查看价格，供货来源，餐饮销售，趋势和清单。6.Ensures top quality food and service to have complete guests’ satisfaction.确保优质食品和服务使客人满意。7.Informs management on sales submits monthly financial statements and comments on the operation.在月底每个管理人员提交财务报表和提出意见。8.Ensures that goals are achieved as outlined in the profit budget.确保可以达到预算目标。9.Ensures that the maximum departmental profit achieved.确保可以最大限度提高部门利润。10.Prevents description of the department by overseeing all supplies and service.对供给和服务做出提前监督。11.Meets purveyors to learn new products or methods.和承办商见面学习新产品的使用。12.Ensures that the staff is highly disciplined, motivated, friendly and well mannered.确保所有员工接受培训，态度正确，友好和遵守纪律。13.Ensures awareness of trends, practices and equipment in food & beverage preparation and  service.确保了解餐饮相关的准备和服务。14.Keeps him aware of what the competition is doing the makes sure prices comparisons up-to -date at all times.了解直到今日的所有价格比对。15.Establishes & maintains effective employee relations at all times.建立和维护员工关系。16.Performs any other duty as assigned by the Director of Operations and General Manager.执行任何工作任务都像执行运营总监和总经理下达的任务一样。

• 销售总监 Director of Sales

• 嘉兴希尔顿酒店Hilton Jiaxing
• 2020-10-15 08:38:58

Assists the Commecial Director in management of all sales activitiesand events including direct sales, sales solicitation, sales administration, public relations andmanagement of the sale team.，包括直销、销售询价、销售管理、公关活动和销售团队管理。1.Assists in producing the Annual Revenue Plan 协助制定年度收入计划。2.Assists in producing, implementing and monitoring action plans to ensure Revenue Plan objectives are achieved協助制订与收入计划相关的工作计划，以确保收入计划目标得以实现。3.Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increased rate对现有的和可能性的市场/趋势进行分析，协调各种活动，以通过增加的业务量和提高的价格来保持并增加收入。4.Procures new and repeat business for the hotel by monitoring contact with airlines, travel agencies, commercial houses, private clubs and professional associations within local, domestic  and international markets. Maintains contact with planners, corporate accounts, incentive buyers, airlines and wholesalers, through personal sales calls, telephone contacts and written communications与当地的、国内的和国际市场上的航空公司、旅行社、商行、私人俱乐部和行业协会保持联系，以发展新客户及保持老客户。通过个人销售拜访、电话和书面交流等与策划者、企业客户销售人员、奖励购买者、航空公司、旅游批发商等保持联系。5.Creates and implements special programmes to achieve greater productivity through:设计并实施特别项目，通过如下手段取得更高的效率：Increasing average rate提高平均房价Increasing occupancy增加入住率Increasing business volume during difficult periods增加淡季的业务量Manages key accounts管理大客户Oversees the selling and servicing of group 。Co-ordinates the development of all promotional material协调所有促销材料的制作。Provides direction on and conducts market research进行市场调研并提供指导Monitors competitor activities监视竞争对手的活动6.Maintains close liaison with Regional/ Corporate Sales teams and those of other Hilton hotels to ensure the hotel receives proper corporate consideration, direction and support 与地区和公司的销售队伍保持紧密联系，确保酒店得到公司适当的考虑、指导和支持。7.Plans and executes sales trips to major market areas计划并实施前往主要市场地区进行销售。8.Produces monthly Sales reports and forecasts制作每月销售报告及预测。9.Confers with management on reports, forecast budgets, policies and future planning.在报告，预算，政策和未来计划上与管理层协商。10.Ensures that the department operates within the budget and maximizes revenues.确保部门运转在预算内以及利益最大化。

• 外派餐饮部总监

• 雅阁酒店集团（澳大利亚）
  最佳雇主

  最佳雇主
• 2020-10-14 10:01:58

岗位职责1.负责餐饮部行政管理工作,制定并实施餐饮经营的所有计划。2.负责实现部门的营业收入指标和利润指标。3.与行政总厨一起筹划和设计菜单，开发当地需求的餐饮产品。4.熟悉饭店管理理论、餐饮管理理论、营销学和服务心理学。5.协调与其他部门的工作关系，确保宾客得到满意的餐饮产品和良好的服务。6.制定餐厅推销策略，督促员工做好食品饮料的推销工作，提高餐饮销售收入。7.建全物资管理制度，对餐厅的设备、物资、用具等严格管理。岗位要求1.大专以上文化程度；2年以上同岗位工作经验。2.精通本部门的业务知识，熟练掌握中餐、西餐、酒吧、茶馆的技能及管理技巧。3.熟悉 食品原材料采购、储藏和厨房生产、餐厅服务全过程，善于安排各个环节的工作，能保证餐饮管理的协调发展。4.具有食品原材料加工、餐饮成本核算方面的知识。掌握各种产品配方、各种食品原材料出料率标准，控制产品质量和成本消耗。5.具有社会活动能力、组织领导工作能力和实际工作能力；善于调动餐饮 部各级管理人员的积极性。

• 外派人力资源总监

• 雅阁酒店集团（澳大利亚）
  最佳雇主

  最佳雇主
• 2020-10-14 10:01:58

岗位职责1、负责酒店人力资源部的全面管理工作，制定和实施人力资源规划。2、负责建立和健全人事、劳资、考核、聘任、晋升、奖惩等各项规章制度。3、负责酒店高层管理人事的招聘和储备人才库的建设。4、执行酒店关于人事调配、工资奖励、劳保福利、安全生产的方针、政策和规定。5、组织编制工资、人事、考勤、考核等报表。6、制定和完善酒店组织架构、薪酬体系、绩效管理体系。岗位要求1.大专以上学历，有相同岗位工作经验2年以上。2.在酒店招聘、合同管理、薪酬制度、员工培训、绩效考核、事故预防、政府关系等方面具有丰富经验。3.熟知国家、地区劳动法律法规及相关政策。4.具备英语听说读写能力。5．管理类专业，接受过系统的人力资源管理理论培训。

• 外派房务总监

• 雅阁酒店集团（澳大利亚）
  最佳雇主

  最佳雇主
• 2020-10-14 10:01:58

岗位职责1.制定和实施房务部的运行计划、预算计划。 2.优化房务部的管理体系。下达房务部的运行管理目标.3.全面控制部门的管理费用、固定费用和变动费用，节约开支。 4.定时查阅各部门的工作日记和每周总结汇报，督查各部门的工作进度及时发现问题，纠正偏差，作出处理。5.对本部门的安全、消防、卫生工作负责，及时掌握新的规范、条例。因地制宜的实施好各种防范工作。6. 熟悉本部门经营范围内的经营管理和行政管理知识，了解与商业、酒店等经营有关的法律法规知识。岗位要求1.2年以上，四星级酒店所属区域管理经验，2年以上所属职务经验。2.形象气质良好。3.至少部门经理以上职务参与过一家X星以上酒店的全程筹备经验，具备筹备开业经验。4.了解熟悉客人的消费心理关注客户需求。5.全面负责房务部的运营、管理及使客房利益最大化。6.具有良好的沟通技巧和对客沟通能力，和超前的创新意识、营销思路和丰富的房务管理经验。