1.Update training notice board with all information on “what is happening in and outside hotel” and training information.
更新培训告示栏上所有关于酒店内部及外部的新消息和培训信息。
2.Organize reward and certification programs.
组织奖励及证书计划。
3. Keep records of each individual TM on every training he/she attended of the hotel.
保存每位员工的参加培训记录。
4.Organize in coordination with Director of HR and Department Heads’ approved cross-training .
组织协调人力资源总监和部门经理批准的交叉培训。
5.Coordinate departmental cross-training.
协调部门间交叉培训。
6.Facilitate total quality management.
实行全面质量管理。
7.Manage training and development.
管理培训和发展。
8. Develop plans to conduct needs analyses and in-house training on a regular basis.
定期进行培训需求分析和酒店内培训。
9.Design and maintain hotel training records or legislative on a regular basis.
定期制订并保存酒店培训记录。
10. Develop tools and systems to ensure training and development programs meet the hotel’s objectives.
制订工具和体系保证培训和发展计划达到酒店目标。
11.Ensure that training and development are integrated into business plans and budgets, and
targeted goals are identified and monitored.
保证培训和发展与经营计划、预算相结合,明确并监督计划目标。
12.Monitor the implementation of quality management systems.
监督实施质量管理体系。
13.Assist with the management of department cost control.
协助管理部门成本控制。